Customer Ratings & Reviews

Never had an issues to need to use the protection plan but glad I have it in case I need it.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Guys you should’ve definitely buy this thing and it is really helpful

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

Its good to have incase of the situation wat ever they mite be better some than nonee

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin