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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 11,995 reviews
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works when I need it. Have never had a problem when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case I need it. I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek Squad warranty, I would buy with every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Multiple options on what kind of plan you'd want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the one year protection plan, but now I feel like I should have gotten the three year plan. Just so my computer could be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost out last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice for portable laptops, once you drop them it’s to late, last one I dropped was junk, no way to recover data and out the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort in knowing that if something went wrong with my product I have a warranty behind me to help rectify the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much I use them whenever in need to get something fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mind to have Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have since my Chromebook is freezing up already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this computer but they've worked well before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product and never got a chance to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would be such a significant purchase but boy did it save me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the squad for me! Always good to have help from them.

    I would recommend this to a friend