Customer Ratings & Reviews

Great to have just in case anything happens including accidental.

The Geek Squad is the best service to have for your needs.

The comfort of professional and knowledgable people available to you is priceless.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

As usual, a little expensive. Always necessary for any problems which might occur

The agents that install my television were outstanding professional & knowledgeable.

I believe I got this for a computer I purchased. The geek squad is the best for all devices.

Love Geek squad protection very excellent service and knowledge.

We haven't had to use this protection, but it is certainly peace of mind to know we have it!

I've used this warranty once and it was worth the money. It's excellent peace of mind.

It's great to know if anything happens to my computer ( spills, accidents) there's help ..wow

luckily i haven't had many issues, but they have been great

It’s great having an accidental insurance to cover our needs

I hardly buy anything without having some kind of extra protection. It’s better to have it and not need it than need it and not have it.

Very helpful and friendly. Answer all questions. Haven't tried per phone yet.

Total tech support is a must-have Best buy geek squad fixture products fast and efficient

Smartest thing to do after buying a Best Buy product is getting it protected. Their protection plans are great!

This is a very easy thing to use and a very smart investment so you can get help all the time.

Good to find a laptop at a affordable and can use for everyday basic stuff

I think this is a good purchase in case of accidental breakage