Customer Ratings & Reviews

The plan is totally worth it. A no brainer, really.

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

I never get anything pricey without adding a Geek Squad warranty. That way I always have peace of mind. Even though it seems expensive, I *have* bought a laptop (actually just before my current one) that literally just DIED only a year later, and they put the money I used on it in full towards my current laptop. Will never get a laptop without it.

Geek squad has always been helpful and near by when need assistance with computer issues. This is opposed to the manufacturing process and have to send to an outside location.

Always there for you. I called numerous times about different issues and problems. Never once could they not help. One time they went over and beyond what they were required to do. When they install equipment, they leave the area better than they found it. Plus they were extremely careful and measured to make sure they didn't damage anything.

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

When you get a computer for a teenager, make sure that you purchase this valuable coverage. Kids sometimes are not protective of the items which they have, not out of malice, but simply out of being a teenage with not enough experience to know how to be protective of valuable assets like a computer. This coverage is a MUST!

I recently purchased a Lenovo Chromebook and the extended 3 year Geed Squad Protection. The Chromebook was for my wife, who is pretty trustworthy, but she also lets our Grandson use it who is NOT so trustworthy. So... I thought the extra protection would be a good idea, just in case. Best Buy usually stands by their Protection plans pretty well.

So far, I haven't use it yet, but it's good to have just if case something happens

We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

Worth every penny! If you buy a chromebook this is more than worth it. So far the little chromebook has not faired well even with only desk use but this warranty came in clutch for both repairs that needed to happen.

Amazing Computer, Powerful , lightweight. I would certainly recommend this to anyone looking for a Chromebook, specially if the end in mind a gift for kids, has a good budget a this is overall a really nice, functional Chromebook to have.

I've had this laptop for almost 2 years now, and I must say I am surprised how well it's still performing. its still cool and no heating issues. It also runs games pretty smoothly. 10/10 must get.

I haven’t needed Geek Squad because my son used to work as one.

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

My service was very very amazing. They did everything they could to help

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

Haven’t had to use it yet, but worth it for those just in case moments

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.