Customer Ratings & Reviews

Makes replacing amd coverage easier if something happens

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

Wife love it she uses it everyday everywhere easy to hold and fold great keyboard

I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

Customer service representative went above and beyond

I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....