Customer Ratings & Reviews

Computer gets quite hot after an hour or so of gameplay, I would recommend getting a fan to keep it from blowing up. Definitely a nice computer, but more on the expensive side for how how it can get.

service was great and any questions that I had the employees answered them!!!

The best purchase ive done the garante has so many benefits

Good options recommended is better have it and dont use and dont have it and need it

I am happy with my purchase. Thank you for helping me find my perfect laptop.

I always get this when I buy big items. I haven't had to use it a lot, but I have been thankful when I did.

It's great added protection for any help or repairs needed.

Geek squad service is a pretty cool service. The ability to have that service available and worked on while your there is great.

I feel better having protection and it gives me peace of mind. It was a wise decision to purchase the Geek Squad Protection.

The Geek Squad team was very professional and helpful. They explained everything clearly, fixed my issue quickly, and made sure I understood how to use my laptop properly. Excellent customer service and very reliable support.

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

my tablet wasn't working so when I brought it in I was able to get a full refund in store credit which I used to get a fabulous new laptop

What's not to like about this service/insurance? Sure it's expensive, but it would most likely cost more to fix, or replace without this investment protection.

The 3-Year Accidental Geek Squad Protection plan is a lifesaver, offering an invaluable safety net for your tech investments. With this extended coverage, you can rest assured that your devices are shielded against accidental damage, spills, drops, and more. The Geek Squad team's expertise and prompt service ensure hassle-free repairs or replacements, giving you peace of mind and saving you from unexpected repair costs. The extended duration of protection provides long-term security for your valuable electronics, making it a smart investment for anyone looking to safeguard their devices and ensure their longevity. With Geek Squad Protection, you not only protect your gadgets but also gain a trusted partner in ensuring their continued performance.

Sooooo glad i decided to get protection on my devices because i’ve already had to bring one in for damage and they helped me right away and got it sent off which is awesome! Makes me worry so much less thanks geek squad!!

I recently used Geek Squad to help fix my laptop and I was very impressed with the service. The technician was professional, knowledgeable, and efficient. They quickly diagnosed the problem and explained everything clearly. Within 30 min, my device was up and running smoothly. What really stood out to me was the extra effort they took to ensure all my questions were answered, or the convenience of the computer. Overall, I highly recommend Geek Squad to anyone needing reliable tech support.

They actually repair what you device needs and if the device can't be repaired they gave you gift card with the amount of money you paid to purchase any new device.

Excellent offer and glad to have the service. It's for my grandson so we can relax because it's covered

I needed to use my Geek Squad plan for the first time and I am so appreciative for the service. My laptop won't turn on. Initially, I was told they'd have to send it off for 2 weeks but rep took to back to see if she could fix problem and she was able to. Thanks so much. Can't afford to be without laptop for 1 day. *-*

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.