Customer Ratings & Reviews

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Protection for my pricy gadgets puts the mind at ease

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!