Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11901 reviews
(11,901 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love my coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cover my six!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a much needed add on for protection for piece of mind. The price was decent
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new laptop after bringing back my broken one. Best deal ever!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nesesity for all portable electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed Protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not had to deal with them yet but they seem good__
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad technical genius
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is there with you every step of the way
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dell Inspirion 16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase perfect for my work needs..
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great assist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There has not been any need to use the protection plan but it does cover good things.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad know there stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might come in handy as i am a truck driver use for my business
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
10 Out Of 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
solve thw problem with my pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek squad team. They are experts and helped me solve the problem with my pc
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
1 yr. plan for now but will decide later if more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for my 70” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
