Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11903 reviews
(11,903 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.enery thing i needed ro start school would definitely recommend
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is always ready to assist.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. I recommend Best Buy to all of my friends and family.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality assurance!!!! Peace of mind knowing I have this additional protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad got computer set up and ready to use. Helpful and friendly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is appreciated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Expanded protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tech help is comforting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Has Saved Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product definitely a good buy. Recommend to others
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for travel & light use. Able to get all my emails and all work related duties done on it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There when I need support for my new laptop I use for work
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection is definitely worth the price considering controllers are easy to develop issues.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank You
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They knew exactly what they were talking about when I needed help with my lap top
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
College computer needs to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Amy. Thanks for taking time to share this with us! We're privileged to be able to help both you and your daughter while she's away at college. You know where to find us!
Rated 5 out of 5 stars
Great Value Add to Protect My Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this service and was very happy I could add Geek Squad protection to my purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
