Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Tony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend got the perfection plan on her work laptop and she loves it anything goes wrong they fix it noo problem
I would recommend this to a friendNo title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful great guys hard-working always need them smart efficient know what they’re doing
I would recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very efficient and cordial on there help.
I would recommend this to a friendWell worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use this service and the Geek Squad fixed my issue quickly and easily.
I would recommend this to a friendGeeek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad. Really knowledgeable and helpful.
I would recommend this to a friendNever needed them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.
I would recommend this to a friendGeek squad agent shared valuable information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever
I would recommend this to a friendProtection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this
I would recommend this to a friend
Recommend getting protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans are so worth it when it comes to tech
I would recommend this to a friendDefinitely worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our issues have been fixed quickly. Highly recommend!
I would recommend this to a friendLike it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item thank y’all its really helpful thanks
I would recommend this to a friendA must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.
I would recommend this to a friendMoney well spent on accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son will have his computer for the next three years in college and not have to worry about having to replace it with this production
I would recommend this to a friendGood idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to return items and coverage for breaking is a good deal.
I would recommend this to a friendVery helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and quick to answer questions about the chromebook
I would recommend this to a friendDoesnt include software malfunctions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!
I would recommend this to a friendGeek squad, explain everything to me. My problem w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was extremely helpful and professional.
I would recommend this to a friendGeek Squad transfer my data.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.
I would recommend this to a friendExcellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! I would really recommend it to anyone piece of mind.
I would recommend this to a friend