Customer Ratings & Reviews

I got a laptop. The people there were wonderful and so helpful!

I purchased the geek squad protection for my dad's laptop, and although we have not used it, I purchased it for this simply reason that I have always gotten it when I bought a camera and anytime there was an issue they helped resolve it.

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

What I like about the geek squad is that it is super easy to install and fast, they help you with many things and it takes away one more worry if something breaks down.

I purchased the service to go along with anything if my granddaughter had problems with either setting up the computer or if something goes wrong I think it was something that everyone should consider when purchasing An electronic.

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Great customer service helped answer question explained difference between each laptop i was lookimg at and gave me great information to make my decisions easy

Every time I do it, It feels like a huge investment to buy Geek Squad service. But since I use my devices until they become unusable, it's been worth it. This is now at least laptop #4 with a service plan, and I haven't regretted it yet! Especially since it covers more than just this 1 computer. I've been able to cover other devices as well! I am sure it's more than paid for itself over time.

Haven’t used the service yet, but it’s good to know that I have Geek Sqaud behind me to help me with anything I come across Worked with Geek Sqaud before on several occasions and they have always treated me well. Geek Sqaud is the top of the line business for computer repair and advice.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

I have not used geek squad for this device, however, I have in the past for other devices. It is worth if you plan to carry it around with you for school/work etc. My daughter busted her chromebook screen 2 weeks into school and this definitely saved us from buying a new one. They fixed it, within a week she had it back. That was during covid too.

Well needed and incase of anything it's covered for 2 years great buy.

Bought a Asus zephyrus open boxed - the fan went out. I bought it to th nearest best best, informed them that I have a 3 years warranty, and none more was said, the item was boxed, shipped out to serves. I am expected to receive it today, and it's only been a week. Can't beat that kinda member service - you get what you paid. Service is premium.

Peace of mind for laptop computer. This is the second protection plan i used.

Always there to help. Good prices for great products.

I highly recommend that you get extra protection from Geek Squad/Best Buy for your electronics and computers including tablets. You never know what may come about with your electronics and computers and tablets. This particular protection plan is just what I needed because I had a laptop that went bad after 3 months of purchase date. They took the quality time to fix it and I saved big bucks. Don't take it for granted I highly recommend that everyone have a protection plan. Geek Squad agent is awesome and helped me throughout the repair process.

I love Geek Squad! They work seamlessly across all the states and PR, which almost no other insurance companies do

To be honest I’ve always gotten their protection and probably continue no hassles