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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 11,945 reviews
  • Rated 5 out of 5 stars

    havent had to use it yet but appreciate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet but appreciate that it's there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but nice to know it's there if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would never own a computer without this geed squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv held well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly thanks to geek squads finest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this, but here it is. OK?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get anything with out the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb, they are very professional and always on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Repair at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new laptop into Geek Squad because of a latency issue. And I was repeatedly told if it was hardware it would be covered but if the problem was software (and there was no way they could determine which it was) then I would be charged. So sending it off to be repaired although less than a month old, was a risk financially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a year with geek squad protection really helps if something were to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage on the laptop can be happy about it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a laptop. Get Geeked up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect Your Investment...One call and no worries...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan for my grandson’s computer was the perfect price for peace of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great love the touch screen and that it can flip into a tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I didn't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you need this service, but I didn't use it. I bought a protection plan for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for any issue with your products. Really recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yay geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended! just dropped the prior computer (5 months old) no insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need, but glad it will be there is I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you and excellent customer service and thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    explained great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it but haven't needed to use as of yet. All is good

    I would recommend this to a friend