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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 11,948 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love buying something that you hope you never have to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and satisfaction frisks you people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with buying the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the third one that has frozen up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See previous information in Frozen Kindle products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I APPLIED FOR THIS BECAUSE OF WHAT THE PLAN OFFERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GSP is worth it for this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GSP is worth it for this computer! I would recommend it with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know we can get help when needed, nice price for what is offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that there is someone there to help when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a best deal for 3 year protection. It also covered accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had the need to use it yet. Went into store about my printer and got no help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this with grandkids around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just purchased this so no experience as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent service that you provide as insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know if something goes wrong with my computer it’s under warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Not Fixed Over a Month Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for an expansive laptop I purchased to do video and audio editing on for work. After one of the hinges on the laptop broke 9 months after buying it I brought it to my local store and they sent it away to be fixed telling me it would take 2-4 weeks to do so. It has now been over a month of me being hamstrung and less productive due to having to use me wife's inferior computer because they still haven't fixed my computer. I've called the national number 5 times in the last 2 weeks and every time the associate has no more information than I can get in the tracking repair link. Repeated notes they have put in for a tech to call me and explain what is going on with my laptop and what's taking so long have gone unanswered and it's impossible to call my local Geek Squad to see what they can do because every call goes to the national hotline. I've been buying my electronics including phones, TV's and computers from Best Buy for over 15 years but after the experience I've had with this, it may be time to move on to someone else!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can be useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this but assume its fine? I'm not sure if I really needed it?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have yet to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hqve yet to use it but did get it on time. Got it because it was gift for my SO, and wanted to make sure it was protected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for peace of mind. You never know what will happen. Worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really need 2 years for a laptop. Less than that wouldn't be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for any device and overall coverage

    I would recommend this to a friend