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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 11,939 reviews
  • Rated 5 out of 5 stars

    Support when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hv my computer looked at and they were prompt getting it back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Safety in Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need an extended warranty for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service for this device. I have however had to use them in the past & they are excellent. They are more than helpful, very polite, professional and get the job done. They have helped me several times with very different problems & are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUPPORT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort knowing that this protection is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty, better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty for large investments. You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for beginner computer users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting knowing there is always a solution for any computer problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have For Daughters Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughters dell laptop. I feel it's crucial to have this on not only this new laptop but on all purchased electronics, furniture, vehicles, tools, etc. I couldn't let my daughters laptop fall victim to a virus or an accident or something and her loose everything for school!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing the added protection and access to the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many problems oner 10 yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S MORE THAN WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend