Customer Ratings & Reviews

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

Good nice customer service very friendly and attentive

I had a 2year geeksquad protection to insure a tablet I purchased and when I had issues with the tablet after 1yr I took to best buy and they ended up replacing the tablet with the insurance but I figured I'd still have a year of insurance left on the initial 2yrs I purchased but I was wrong. I was told the original insurance was for the original tablet and expired with the replacement so I had to purchase another 1, 2, or 3yrs of geek squad protection if I wanted the replacement tablet insured. So in this case i recommend buying only 1yrs protection and upgrading for another year before each year expires.

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

Good if needed and always a reassurance if something happens

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

ALways good to have accidental coverage on an expensive gaming laptop!

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

If you ever have an accident with your electronics and you do not have geek squad you will kick yourself. The price of protection can be a problem after you plunked down a bunch for your device however when/if something happens you will not regret it.

I needed some help with my screen dying and they fixed the issue

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

is the good to have your devices covere, you never know what will happen