Customer Ratings & Reviews

It is great that I really don't have to worry about anything taking my computer anywhere i want to go and if anything happens to it accidentally it is covered which is a huge life saver..... This company is one of the few i always will get the protection plan.

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

Best warranty to purchase, most stuff i do add the warranty

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

Agent looked at my dieing laptop and made great recommendations

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

Always does good and fast work! Tried to explain everything easily.

I feel better knowing I have the Geek Squad there for protection.

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!