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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,939 reviews
  • Rated 5 out of 5 stars

    Get the Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister has had her iPad fixed numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so polite and work extremely fast <

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have. Would recommend this to have for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great service in store, online and delivery. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great afforable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with Geek squad's protection insurance!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Previously bought item broke before 4 years, great to have a new plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this they are so nice and very helpful and always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, if they do not get to fixed they give you the credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to fix electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great protection package, able to cover many issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for always being there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add protection to my devices. It’s a nice piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very friendly and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

    I would recommend this to a friend