Customer Ratings & Reviews

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

I always buy an extended warranty. HAS HELPED SEVERAL TIMES.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Geek squad is always helpful and there when I need them.

I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

Always good to deal with geek squad, never had a problem not resolved!!

This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.