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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 11,939 reviews
  • Rated 5 out of 5 stars

    Me and my chrome boo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranties for Expensive Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy I got Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the GSP to repair my devices. I feel their training is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is always helpful and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone buying a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended protection offered by Best Buy. I get it every time I buy a laptop. Every time I've had to use it, Geek Squad has been wonderful and repaired every issue. It's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Insurance is Great Backup to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good product not problem at all. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Helped answer all of my questions on getting new computer setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for your products. They will replace it or try to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the price since the laptop was 1000.00. And got it for a teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend