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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,939 reviews
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free to your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful I had the plan for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complains on my end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for price. Glad I was able to purchase this for the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE GEEK SQUAD PROTECTION!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful to have extra coverage! Would recommend this to everyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This absolutely saved me on my last computer. Almost two years later I dropped a dishwasher on my laptop (Don't ask). It was out of stock and so I got a gift card for the value to replace it and upgraded to the newer version of the laptop. I will always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection if you are on USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Representative was curtious and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad protection plan for all of the products to buy Best Buy. The Geek Squad is very efficient and timely inEnsuring that my product is serviced as quickly as possible so there's no delays in my daily needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

    I would recommend this to a friend