Customer Ratings & Reviews

My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

We purchased this accidental protection on an item and actually had to use it! Our item was replaced with a better one because the item we had trouble with is no longer available.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

Good service, I haven't used this service protection on several items and they are really helpful

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

Nothing may happen but at least you know if they can't fix it you get value still

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

Haven't used it yet, but better off knowing i have some protection for my computer

Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!