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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11958 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 11,960 reviews
  • Rated 5 out of 5 stars

    Great Computer and Lab Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service in the store and on my Greek guys and girls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I purchased a service not equipment accident protection. I discovered the difference when I needed service. Next time I will make sure what I buy. Geek Squad service is good but I would not but accident protection on a computer costing what this one did. The protection plan was almost the same amount I paid for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it’s suppose to cover the little extra money is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone who purchase new electronics from Best Buy should purchased Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not having to worry about who can help service the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was more valuable then the computer I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use this service yet but I heard is good and is a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thing i recommend it defenitely to a Friend or someone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Full replacement and covers just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection is important for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection goes above and beyond normal protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    might come in handy if something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case bad things happen take in have geeks take a look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these and they always end up paying for themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me set up my virus protection plan with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but based on the info I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great luck with Geek Squad protection. It is a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fixed laptop battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got battery replaced a recalibrated on old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairs on laptops are very costly these days. A warranty is advised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Chance It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice knowing that in an emergency they have my back every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome knowledgeable and answers all my wuestions

    I would recommend this to a friend