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Customer reviews

Rating 4.6 out of 5 stars with 11694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 11,694 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use the protection but got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and helpful. They explained everything clearly, fixed my issue quickly, and made sure I understood how to use my laptop properly. Excellent customer service and very reliable support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use this product yet but the peace of mind knowing that I have it is irreplaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea! GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad help me when I need it. They are all so friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Affordable laptop that didn’t break my bank.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Lap top Asus Vivio Worked great for a short time till it was sadly stolen from my suv I was barely getting used to navigating a laptop since I have not been on a Laptop or Desktop in years . Now I am paying for a laptop I don’t have sad I know Ty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness i got a plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo glad i decided to get protection on my devices because i’ve already had to bring one in for damage and they helped me right away and got it sent off which is awesome! Makes me worry so much less thanks geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional washing machine install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my washing machine. The technician was punctual, knowledgeable, and made sure everything was working perfectly before leaving. Highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very kind and gave me the best customer service possible for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. I love the convenience of the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite computer so far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing!! I loved!! I sure recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has repaired my laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of utilizing Geek Squad's laptop repair service, and I must say, I am thoroughly impressed with their expertise and professionalism. My laptop had been experiencing persistent performance issues, making it difficult for me to carry out my daily tasks efficiently. Upon contacting Geek Squad, they promptly scheduled an appointment for me and handled the entire repair process seamlessly. From the moment I dropped off my laptop, I was met with a team of knowledgeable technicians who carefully listened to my concerns and provided a clear explanation of the potential problems and the steps they would take to resolve them. Their customer service was outstanding, making me feel at ease and confident in their capabilities. The repair process itself was executed swiftly and with precision. Geek Squad effectively diagnosed and repaired the hardware and software issues plaguing my laptop, bringing it back to optimal performance. The speed and efficiency with which they addressed the problems were truly commendable, saving me both time and hassle. Furthermore, Geek Squad went the extra mile to ensure I fully understood the repairs made and offered valuable recommendations to prevent future issues. Their commitment to customer satisfaction was evident throughout the entire experience. Overall, I highly recommend Geek Squad for anyone in need of expert laptop repair services. Their professionalism, technical proficiency, and dedication to customer satisfaction make them a top choice for resolving any electronic device-related concerns. I am grateful for their exceptional service and will undoubtedly turn to them for any future technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your equipment warranty, the services they provide are so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is where it's at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad, what can I say. They know all, see all, do all!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection on laptop and perfectly got kg all the protection happu

    I would recommend this to a friend