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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 11,994 reviews
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE geeksquad! Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much need because I am not tech savvy . Te h was very professional helping me with my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help selecting the product. He was very professional help me with everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesesity for all portable electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What does never leave the house without it gets wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does never leave the house without it gets why does it always something I purchase on every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time in shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it’s as good as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

    I would recommend this to a friend