Customer Ratings & Reviews

Amazing protection! provided me services constantly 24 hours.

Explained the plans to us with perfection and was very courteous

A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

Hands down the best service and no other service is compatible.

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

There is one thing that I tell everyone who buy a NEW PC. And that is to GET ACCIDENTAL PROTECTION! It will save you hundreds of dollars

They are the best and when it was returned it was like new

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

Don't know if I'll ever need to use this protection but purchased it anyway. 3 years if my new computer bites the dust or I drop it and break it. A little insurance for my new laptop

Its great to know i have insurance if anything happens to my device.

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.