Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11859 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 11,859 reviews
  • Rated 5 out of 5 stars

    Affordable protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended protection is well worth its weight. I highly recommend buying this extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful, the guy that helped me was very nice. Completely understood where I was coming from and broke everything down for me so I could understand. I’m not very tech so I really appreciated it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to redeem warranty and was told my laptop would have to be shipped out and would take about a month before I could see the new one. Probably worth the money and the peace of mind, but keep in mind that any repair will put you out of your device for at least 30 days if it is not an easily repairable device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Products!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without investing in additional protection. The product protection is great for those unexpected mishaps. I have used it a few times with Best Buy, and I was so glad that I had it. I do advise that people pay attention to the value of the coverage offered. Though the protection may cover a certain amount of time, the coverage will not exceed a certain dollar amount. I reached the eligible dollar amount for repairs under my coverage prior to the end of my 2 year period and received a friendly email that the product was no longer covered under the protection plan. Considering that I had used it twice, I believe it was worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is totally worth it. A no brainer, really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service by the geek squad team highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but will help when issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for my new laptop, a good investment just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would anyone not protect their investments!?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How are you not going to purchase this protection plan?! With expensive purchases comes the potential for expensive accidents. Thankfully I can rest easy bringing my $3k laptop to coffee shops, class, social gatherings, and just about anywhere else knowing if the worst happens then I’m completely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are fantastic. Really helped me when i needed them most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squas rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They work seamlessly across all the states and PR, which almost no other insurance companies do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on any small appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth getting just in case if anything happens within a year. I just wish the prices weren't as high. I would've gotten more years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    They truly care.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is beyond amazing. I know that it's hard to see the value in protection plans. We live in a world of insurance scams. I must say though, Geek squad really takes care of you. If there are any problems they are quick to either exchange your item or ship it out at no cost to get fixed. It's truly peace of mind, knowing that when you buy a product someone has your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helpful, 24/7. Love they can remote in and did issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Those who go cheap lose sleep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A geek squad warranty is a wise investment, They stand behind their products and provide expedient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care, Geek squad continue to inform and keep me updated about my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job and well deserved payment for my device. Thanks.

    I would recommend this to a friend