Customer Ratings & Reviews

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

Smartest thing I ever did definitely will get warranty on every product I get

Just bought it, and haven’t had to use it yet. But always a good buy.

I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

Good to have the safe guard for electronics devices.

Saved the day. Twice! More than payed for itself over 2 fixes.

I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.

Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!

This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

Quick response and ease of use. The service provided is always quick.

I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

They’re very efficient and available always. No hassle

It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!