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Customer reviews

Rating 4.6 out of 5 stars with 11695 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 11,695 reviews
  • Rated 5 out of 5 stars

    GREAT SUPPORT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort knowing that this protection is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serivce is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have the security of knowing that if something happens to my device when it is still fairly new that it will be repaired or replaced without charge to me. If I do not use it, then it was good insurance. I have had a few devices over the years that have failed and were refunded the entire purchased price plus any unused warranty to spend on a new item.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing your thoughts with us! We agree that having protection on your investments is very important. It's great to have the peace of mind just in case something goes wrong. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    A MUST HAVE YOU NEVER KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth getting protection on your electronics. I always try to get the max protection that geek squad offers because when they say that it covers everything they do. In the past they have repaired crack screens, spilled liquid damage, the blue screen of death and other things as well. Trust me this more than pays for itself, especially if there are children in the home who aren't as careful as you would wish them to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to have to protect your electronic what a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t need to use it , but just in case I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swaud provudes reassurance in case anything happens with your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we bought a new HP laptop we had to get two others and my PC tower all changed over to Windows 10 before Microsoft quit doing any updates on our Windows 7. Naturally we bought the Geek Squad protection in the event that we had any problems. We had to take all of them back in because things just weren't running right with each of the older systems The Geek Squad always came through and fixed the problems and we had our computers back in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't make it without them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best! They take care of every issue I come across. All I have to do is call them and they take over. With the remote access they are able to access my machine and find and correct the problem every time. A lot of times they are able to just tell me what to do without taking over my machine. I live 50 miles from the nearest Best Buy/Geek Squad store and am far more confident with their expertise than what I can find locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort in knowing best buy has our back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing if something happened to our laptops theyre ready to help quickly resolve our problems. Same wsy with the tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, I Buy These Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money spent on electronics in the first place, let alone replacement costs, getting additional protection is very worth it to me...more 3 years out, for many people who don't take good care of their gear, seems to be when they'd damage/destroy things anyway. You may not think it's worth it...so consider the cost of having to find and buy what you're getting all over again before you pass this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv fast and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Im glad everything's been working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed for all laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year protection is worth buying. If you travel with your laptop you never know when it is going to cause problems. A small biz person has to rely on their laptop. This is the third Surface I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan, always keep and be worry free,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute best investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is there to help with all of your entertainment and tech needs! I will forever always get Geek Squad protection on all of my electronics and tech gear that i purchase from Best Buy! I will be using them for the first time in 2 years for my Samsung Galaxy Chromebook as the screen got cracked after it accidentally fell 1 foot off of the ground.

    I would recommend this to a friend