Customer Ratings & Reviews

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

love this they are so nice and very helpful and always available

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

Very nice, if they do not get to fixed they give you the credit

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

I always add protection to my devices. It’s a nice piece of mind

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

Pretty great protection package, able to cover many issues

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

Good laptop it work fine and easy to use and its good to watch my epidodes.

I paid the additional cost for a person to come to the hosue and it was WELL worth it. He did a great job setting up my printer with all my devices in the house. He did it in less than a hour, it would have taken me a couple of hours to figure it all out.