Customer Ratings & Reviews

Always pleased with the Geek Squad. They never let me "go" down!!!

no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

This protection is good stuff for a gray price definitely worth it.

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

Great service! I like how easy it was and love how theyre so reliable. Worth it

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

They immediately gave me a new computer when mine came with a virus inside of it.

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Good understanding of. Product and evaluation of system

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

Perfect size for my garage. Tv is clear and sounds great.

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.