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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,902 reviews
  • Rated 5 out of 5 stars

    Cool Warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but i’m sure the warrantee will work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective when necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is a must! The laptop needed a new battery, and a new screen. Everything was covered, and the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with service. Warranty worth it fir college student purchases away at school with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with driver printer problems on my new computer, answer questions and have figured out simple problems that are not so simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance just in case. Haven't used yet but in the past they have been fast and always right on time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I do the exact same. I purchase protection on everything just to have that peace of mind in case something goes wrong. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe in CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection for my purchases whether it it Geek Suad All State . I want coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue you have, they will help you resolve it in a timely and easy to understand way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection gives me a lot of peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had accidents with former laptops and devices so I am grateful for this plan. I hope I don't need it, but if I do, it seems I will be well protected!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your review! We totally agree that it's important to protect your investments. Please let us know if you have anything else we can help out with.