Customer Ratings & Reviews

It is exactly what I needed. I love the convenience of the touch screen.

Provides what I needed for my product and the price was acceptable.

The geek squad are expert in diagnosing computer problems and are very customer focused

The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

I brought my computer into the store after I was told that they would be able to help me at any time if needed. I was given mis information as I was unable to even have a diagnostic run without paying $100. I would need to purchase a plan for $199.

Always looking out for my device. No reason not to purchase it

Definitely provides some peace of mind when you know that if you have any issues, the Geek Squad is standing by to help!

Always good to purchase Geek Squad protection, I’ve had it for 11 years and a satisfied customer, wouldn’t buy a laptop without it! Geek Squad employees are excellent!

Geek Squad are very knowledgeable and it is good to have a great peace of mind regarding your equipment.

The agent helped me get my computer fixed when my computer didn’t wanna scroll, I needed it for school and they got it fixed within a day and got it running better than ever, thank you!

happy to have the protection on my new system. Thank you

Good accidental damage protection for an expensive new laptop. Surely hope that I never need this, but it is comforting to have the coverage there if I need it.

Love the geek squad, what can I say. They know all, see all, do all!

Have not yet used! But gives great piece of mind!!

Agents were very helpful with my questions and explained things well

Haven't needed it , but thankful I bought it just in case something comes up

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.

I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

If any damages come along the way, I have three years on this protection plan to get my laptop fixed or replaced. I take my laptop on the go most of the time so this plan was worth it for me!