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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 11,941 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the protection plan. I used it yesterday. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. im a happy customer. I will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't HAVE geek squad but I would like to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have geek squad but I WOULD like to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection on purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad protection plans is two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty and geeksquad is the bes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it's there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service but I'm glad it's there in case I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps have a pieace of mind not worry about laptop getting broken

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended Easy to use It’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less stress!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have much less stress knowing that I have Geek Squad Accidental Protection, obtained at a reasonable cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Contradicting information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on which representative you speak to different information is given. For example when buying the product they stated if the product could not be replaced by the estimated time then they would give a store credit for the market value of the product. But when the date came by they stated they have 30 extra days to get the product repaired. Been waiting about 3+ weeks and no estimated time can be established when I will be getting the product or replacement back. Second time I run into this issue at 2 different Best Buy’s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never skip out on purchasing this...you’ll have no worries afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many many protection plans with BB and GS, love them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it but give benefit of the doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but hopefully won't have to. Would update upon use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No interaction with geek squad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get free subscription with purchase and loved that the most.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably won'''t need this, but I figured better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support team with the Geek squad at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but seems like good value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad can't be beat. great protection just in case murphy's law happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan so I can rest at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan to cover spills and falls!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule is to get the protection on anything that cost more that $200

    I would recommend this to a friend