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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 11,875 reviews
  • Rated 5 out of 5 stars

    We love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a no brainer to purchase this package. I definitely had no question on purchasing When I was told I could bring any of my electronics purchased or not purchased at Best Buy and it would be covered. Which also included phones. I highly recommend expired to anyone. They are very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain with a lot of service to my devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you can't live without!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money for big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan--helps out with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to keep my products protected and this is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is a great way to protect your computer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m two years into the three year protection plan. The cord that came although my laptop continues to be extra sensitive and is being replaced a third time. It’s been worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services alway they are always there when you need the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picked up my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RThe crew is very accommodating and friendly ready to assist you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incase something happens. I got coverage to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they would install more variety of radios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality agents, who know their customers and products outstandingly well. But do wish they would install radios that weren’t specifically designed for the vehicle with some fabrication

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but with all appliances and electronics. Ive had to use it once nad it paid off.

    I would recommend this to a friend