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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 11,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing I have the Geek Squad there for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance, yes it was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER HAVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the good to have your devices covere, you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi James. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    IT'S MORE THAN WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always does good and fast work! Tried to explain everything easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister has had her iPad fixed numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so polite and work extremely fast <

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen yet Geek Squad is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet. Heard they were really helpful. My dad used them all the time and they were always considerate of his age of 90 at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll hopefully won't have to use it anytime soon, but they were always very helpful in the past and did what they could to solve our problem(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter still in High school with crazy kids that like to have fun. Bought accidental protection just in case the chrome book was the target of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great service in store, online and delivery. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome laptop for general use, the less apps you download the better off you will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a lifesaver a couple times already. Well worth the Money!

    I would recommend this to a friend