Customer Ratings & Reviews

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

Great to cover my tech and make sure i wont have to shell out lots of money onna repair

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

Perfect for my college student who is out of state.

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

A warranty play engine discover if something breaks down.Then you should be able to get information or help with anything

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

I highly recommend geek squad protection for your products. They will replace it or try to fix it

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

Given the mixed reviews of an HP laptop, I decided to include this for piece of mind. It is possible that it will expire before I'd need to use it. However, the laptop is not cheap - upper middle of the road in terms of price. The reviews were mixed with good and bad but mostly good. So far, this protection hasn't been used, which is good news! Because of Best Buy's price match program, the laptop price was adjusted and so was the Geek Squad protection price.

I bought this with the purchase of my new lab top. I am glad to know that I can go to them if anything happens to my lab top. I think the price is well worth it. I am going to use it to replace my battery when it starts losing a charge since they will do that under the protraction.

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

This extended service is the best, even though you get 2 yrs with total tech. I recommend the 3 yrs . It help me get refunded n get another new computer

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Definitely recommend to buy the Protection! Worth every penny. My laptop was damaged and all I had to do was pick out a replacement. Of course I had to go through the process of them “trying” to fix it first - and even that would have cost extra without the plan. I always buy the protection plan on high priced items. It’s the main reason I shop Best Buy!

Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!