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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,883 reviews
  • Rated 5 out of 5 stars

    Geek squad will fix it or replace it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the service several times and it saved me a lot of money on service and parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quick expertise. Never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop fixed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved Me Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #worthit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing may happen but at least you know if they can't fix it you get value still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty works and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the fine print!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but better off knowing i have some protection for my computer

    I would recommend this to a friend