Customer Ratings & Reviews

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

Ended up returning, but would recommend if you want peace of mind.

Good service, I haven't used this service protection on several items and they are really helpful

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

Great service and help! I can’t believe after all this time it worked!

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

With the warranty I was able to get my products serviced without hassle

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Peace of mind with the kids using computers. Ya just never know.

I have not used my accidental protection yet. I figure if I have any device issues I will.

Was able to get my computer serviced for free! Saved me lots of money

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Brought the insurance. Didn't use them yet for service

They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.