Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11883 reviews
(11,883 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Got our laptop running again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. On top of the manufacturers warrantly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is amazing they go above and beyond for their people.. love there services
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have the peace of mind, hope I do not have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for work. Quick reboot. Battery life is good charges quickly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love beat buy best quality for the right price..
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Here’s for hoping I won’t need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is way more affordable than many others. I have not had to use them yet but I’m confident it will be a good experience. I like how there’s an app where all the info I need is maintained. It beats saving receipts.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad you're satisfied with the experience so far! We try to make the process as simple as possible, especially if we need to use the protection. If you have any questions, feel free to reach out to us.
Rated 5 out of 5 stars
Amazing Service if you are clumsy or have kids. nb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get an insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Protection’s a Must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy Returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. I'm glad everything went smoothly in getting this keyboard replaced right away! Please let us know if you need anything else.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
