Customer Ratings & Reviews

Works great, needed it for school. could be a little bit faster but overall a good purchase.

I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!

Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

The computer has its one year warranty but we bought this extended one in case our grandson dropped it

Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

They are great respond very quickly!! And helped me along the way

Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

Haven't had to try this so far but had previous experience with geek squad that was great

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful

Work good got iit at a good price and buy again will tell everyone

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

The geek squad helped me fix my tablet after an accident. Very helpful!!