Customer Ratings & Reviews

I love this paln and buy it for all my electronics.

what can be said, its geek squad protection, we already have had to bring the laptop in 2 times cus it was acting up but otherwise the service is great

always helpful to have, they have help with every problem ive had so far

The support of Geek squad is excellent, when the laptop is broke they fix it inmediatelly.

This is the best investment I have made relative to computers and products.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

It’s worth every penny, computer keyboard stopped working and they fixed it no problem

Helped me with many of the problems without issues

if you want peace of mind this product is the one....

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

A must have no matter if you have children or not something always happens

Get the warranty. Dont be cheap, it is always well worth the protection!