Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Geek squad failed to fix my keyboard, its ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service. anything happens you can get your product fixed or replaced. Love this option
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Job, Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've already gotten good use out of this service for several devices.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't have to worry for a year, resonably priced, hope I don't need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, but I have had Geek Squad on other products and have not had a problems with them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying an expensive computer and especially the main user is my son definitely needs a protection, if car needs protection expensive computers need it too!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's warranty plans are always a great value!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents at the Knightdale store were helpful when I had the problem with my Lenovo Chromebook. I have no complaints.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful for Insurance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 1 Year Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra protection from my mistakes is great to ease worries and know my issue can get fixed at a reasonable cost.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always good to have this source for questions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will use the Geek Squad service if need be. It’s always safe to get protection for your products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful since my child dropped it on the floor
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very helpful with their knowledge of my device when I had a problem. Very patient. Must have for any products
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Very reassuring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice peace of mind, always nice to know that the pros at the geek squad have my back.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing I got the Geek squad protection because you know how horrible HP computers are. Definitely need this plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad accidental protection. Save me money in the long run. Highly recommend.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to fix my laptop please cause I dropped it in it crack
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
