Customer Ratings & Reviews

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

Having purchased this protection for my labtop I have piece of mind traveling with my device for any mishaps I encounter.

Geek squad is beyond amazing. I know that it's hard to see the value in protection plans. We live in a world of insurance scams. I must say though, Geek squad really takes care of you. If there are any problems they are quick to either exchange your item or ship it out at no cost to get fixed. It's truly peace of mind, knowing that when you buy a product someone has your back.

Good communication from the team, able to schedule appointment with no problems

I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to help me find what I needed. Great selection and smooth checkout process. Highly recommend!

I ended up buying this because the laptop I purchased and had to return had a broken screen. I got a replacement laptop, but felt like I needed to pay extra for a warranty just in case it breaks again. I don't usually need to buy these for my laptops as I'm fairly careful with them, so the fact that I felt I needed to buy one of these in the first place is a mark against the laptop I bought (or its build quality) and also the company for selling broken products.

Geek squad is important for any device, their service is great and it's a no hassle way to keep your devices working properly

The agents are very attentive to my needs and are very knowledgeable about my products. Their goal is to always provide a lasting solution to all tech needs.

geek squad has helped us for years on various products and I have NEVER had a bad experience. fast, friendly, and professional in every aspect. i definitely recommend them

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

Anything good all fungsional working im happy with this product

Peace of mind or fallung asleep while drinking that energy drink! The Geeks have yoyr back!

Havent used it for this purchase but have for others. Money well spent

My son loves geek squad! They are wonderful to work with! They are always there for you when you need them.

I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.

Great service.iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Had this since September 2024 and it's November 2024 and So far I love it. I love the versatility of it and especially that it's touch screen and pretty affordable. I purchased the bamboo stylus to use w this And it works well.

Very nice computer. Does everything I needed it to for school

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

How are you not going to purchase this protection plan?! With expensive purchases comes the potential for expensive accidents. Thankfully I can rest easy bringing my $3k laptop to coffee shops, class, social gatherings, and just about anywhere else knowing if the worst happens then I’m completely covered.