Customer Ratings & Reviews

The 1-year Geek Squad Accidental Protection plan is a nice safety net for anyone worried about unexpected mishaps like drops, spills, or cracked screens. It covers many of the accidents that standard manufacturer warranties don’t, which can be a relief if you’ve invested in something expensive or fragile. The claim process is generally simple—you file online or in-store, and in many cases, they repair or replace the device pretty quickly. The staff are usually helpful and keep you updated, which makes the experience less stressful. That said, the plan isn’t cheap for just a year of coverage, so if you’re someone who’s careful with your electronics, you might feel like you’re paying for protection you’ll never use. Still, for the peace of mind it provides, many people find it worth the cost.

Good protection plan for accidental damage. It gives peace of mind knowing support is available if something goes wrong. Easy to understand and useful for protecting electronics. Definitely worth having.

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

Never actually had to submit any claims! Ive gone to Greensboro NC, and to american dream locations. Both ⭐⭐⭐⭐⭐

Great service, my laptop starting having problems and they were quick to provide solutions.

This a really good anti virus software. But honestly it took longer to install it.

It's there if needed. Didn't have to use it , but the geek squad is there

This isn't a fair question. The Chromebook was purchased a month ago and haven't needed to use the warranty. I hope we won't have to.

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

Excellent picture quality and color. Screen is very clearN

Even though I did not use the protection. Still was happy to know I had it

Laptop is high quality and got it for a great sale price

I have had this since 2020! I love the benefits of having it!

Prefect ! Great choice Fit perfectly ! I would recommend

I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

I have found the laptop to be fast and responsive, but one should expect that out of this generation of Ryzen 7 processor. I have always been impressed by Lenovo products. They may not have all of the bells and whistles as other brands, but they are dependable workhorses, a nd in the end, that is truly what I want from a laptop. I will give a demerit to the Geek Squad though. I purchased an open box item that was supposed to be restored to factory settings. It was not restored with a network adapter driver which makes setting Windows 11 up difficult. Fortunately, I am a geek and had a usb-c to RJ45 connecter adaptor. On the plus side though, it did not have all of the bloat ware.

For Laptops, this is a MUST. The protection plan is the best in the industry.

Good protection to have! Great purchase we made! Thanks!