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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 11,762 reviews
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things I really appreciated when buying the MacBook Air M4 was Apple’s warranty. From day one, I felt completely supported. The coverage is clear, and their customer service has been excellent. I had a question about the charger and they helped me quickly, with no hassle or long waits. Plus, the option to extend with AppleCare+ is a big bonus. Knowing I’m protected against accidental damage or future issues gives me peace of mind. It’s totally worth investing in a device like this when you know the company truly stands behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection for all purchases at Best Buy because it never disappoints. I have taken things to get repaired, replaced, help with using a product etc. and it’s always been a great experience. Best Buy has the best protection warranty than it’s competitors including Apple (sorry, not sorry) and I have a IPhone and IPad. The customer service is stellar, and I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, although I never used the service. It definitely provided a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explanatory, but Geek Squad is amazing with their support! Kind, communicative, and always working hard to find a solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr renny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so ready to repair my laptop after i broke my screen. The support they give is immense. They mean what they say. It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my student. She likes to do art work, study, and watch media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually repair what you device needs and if the device can't be repaired they gave you gift card with the amount of money you paid to purchase any new device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the whole, worthwhile depending on circumstance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short: I hate buying add-ons, but this form of insurance saved my bacon once this year and has already paid for itself. Especially since I think prices are only going up, availability will only go down, waiting for Black Friday etc. price reductions of 10-15% doesn't help much if prices, meantime, have increased 5>10>20+ percent. Back to Geek Squad, my store has been great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you buy a electronic product get the Greek squad protection it is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient there when you need them glad to have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus takeover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the 2 year but no virus protection. Still great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 4 years love it so much I just wish extending the protection plan wasn’t so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happppiiii

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase will search for similar in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my brand new Acer Predator gaming laptop knowing I cannot go wrong. GeekSquad is a great service to have because they will help you ship out your PC if it has any warranty issues to the manufacteurer and they will also fix stuff and replace parts if its out of the normal products warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for protection. Hopefully we won’t ever need it, but I’m thankful we have it. I feel like it’s a great probe for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it but i have not had to use it yet hope i want need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as the laptop was really high end and i wanted the protection moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used! But gives great piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    marvelous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and very good quality, I highly recommend it.

    I would recommend this to a friend