Customer Ratings & Reviews

We did not need to use these services for this product, but I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

Haven’t had to use it but I think it will Be useful

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

this has always been our saving grace to our electronics which is why we buy all from best buy

IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

Replaced a few things .easy no hassle and almost always in store same day.

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go