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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,881 reviews
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad's warranty fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an issue with his laptop a couple months after I bought it & this purchase was perfect. I took his laptop into the store. The told me what the issue was & sent it off to get fixed. I got it back in the mail shortly after & it worked just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth getting for those of you who buy laptops TVs or any major electrical product that main require service in the future I highly recommend getting this anytime you purchase any item that may require service you'll be glad you did and we'll save you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have confidence in Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service and a great affordable price . Will definitely use this service again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on all my purchases with Best Buy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfying protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend