Customer Ratings & Reviews

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

Just purchased a new PC and decided to get the extra coverage. My last Dell broke one day after the Dell warranty and Dell would not help me fix it without expensive fees. I would never go without coverage again.

The 2-year warranty does a really great job recommended for everybody

Explained the plans to us with perfection and was very courteous

Totally worth it. Gotta keep the things we live protected. 5 stars

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

Must have product when you get with your laptop on Bestbuy

I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

Haven't had to use them yet but glad to know if i need them they are available.

very professional all of the geek squad team pus they are always on time.

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.