Customer Ratings & Reviews

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

The best service, fast and responsive. Your electronic product will be repaired or replaced.

Having the geek squad on my side makes me feel better. Anything that happens with my computer is overseen by the EXPERTS!

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

It's a convenient buy with the laptop I love that it was included.

Always use the warranty, been really helpful, easy

Looking forward to my Chrome h. P. You guys are great and Have amazing products keep up the great work.

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

Its great to know i have insurance if anything happens to my device.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

Awesome find for college work and play. This tech find provides a great experience.

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty