Customer Ratings & Reviews

Havent had to use the insurance yet but love knowing it there if we need it.

TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

I always buy the protection plan. It saved me multiple times in the past. Highly recommend

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

No matter what I do they will replace or fix the gear. Accidents happen

Great protection for a great price without unnecessary risk

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

Reasonably priced for a one year warranty. Geek squad was very helpful!

Geek Squad protection always a good idea on a expensive item.

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

I know they are good from previously using so I would definitely recommend